How Pool Mastic Pros collects, uses, and protects your information.
Effective date: June 16, 2026
Pool Mastic Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use poolmasticpros.com or request our services, how we use and share it, how long we keep it, and the choices you have. By using this website or submitting a form, you agree to the practices described here.
We collect information you give us directly when you request a quote or book service:
We do not collect or store your credit card number on this website. When payment is required, card details are entered directly into Stripe, our payment processor, and are never transmitted to or stored by us.
When you visit the site, our hosting provider may automatically log standard technical data such as your IP address, browser type, and pages requested, for security and basic performance. We do not use this to build a profile of you.
We want to be clear about this. We do not run third-party advertising or analytics trackers on this site. There is no Meta Pixel, no Google Analytics, no TikTok pixel, no session-replay tool, and no cross-site advertising tag. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We rely on a small number of trusted providers to run the business. They receive only the information needed to perform their function:
We may also disclose information if required by law, or to protect the safety, rights, or property of our customers, our company, or the public.
If you provide your mobile number and opt in, you consent to receive calls and text messages from Pool Mastic Pros about your quote, booking, and service. Consent is not a condition of purchase. Message and data rates may apply and message frequency varies. You can reply STOP at any time to opt out of texts, or HELP for help. Calls and texts are about your project, not marketing blasts.
The site itself uses minimal cookies. Embedded content, such as YouTube videos, may set its own cookies if you interact with it. Most browsers let you control or block cookies through their settings, though some features may not work without them.
We keep the information you provide for as long as needed to respond to your request, complete and warranty your service, and meet our legal and tax obligations. When it is no longer needed, we delete or anonymize it.
The site is served over HTTPS, and we take reasonable measures to protect the information you provide against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
You may ask us to access, correct, or delete the personal information you have provided, and you may opt out of marketing communications at any time. California residents have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of the sale or sharing of personal information. We do not sell or share your personal information. We will not discriminate against you for exercising any of these rights. To make a request, contact us at (949) 547 5842 and we will verify and respond as required by law.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date. Your continued use of the site after changes are posted means you accept the revised policy.
For questions about this Privacy Policy or how we handle your information, contact Pool Mastic Pros at (949) 547 5842. Pool Mastic Pros is a licensed California contractor, CSLB License #924754.
